At RuleMudra, we believe that trust is built through transparency, responsible service, and timely support. Our aim is to make your borrowing experience simple, secure, and hassle-free, while ensuring that every concern raised by you is heard, respected, and addressed with care.
We understand that, at times, you may have questions, face delays, or need assistance regarding our services, loan process, information handling, or communication. If you ever feel dissatisfied or require support, we encourage you to reach out to us. Your feedback is important to us and helps us improve our services continuously.
To ensure that every concern is handled fairly and efficiently, RuleMudra has established a dedicated Grievance Redressal Mechanism.
Every grievance or concern will be reviewed with seriousness, fairness, and confidentiality.
We are committed to handling complaints with empathy, professionalism, and transparency.
Your feedback will be treated as an opportunity to improve our service quality and customer experience.
We will make every reasonable effort to acknowledge your grievance within 24–48 business hours and work towards resolving it at the earliest possible time.
If you wish to raise a concern, submit a request, or file a complaint regarding our services, loan-related communication, application process, data handling, or any other issue, please contact our Grievance Redressal Team through the details provided below.
Our team will review your concern and assist you with the appropriate resolution in a timely and transparent manner.
Name: Tribhuvan Petshali
Mobile No.: +91 8447360240
Email: [email protected]
Address: H.no 56 Kurmanchal Niketan Apartment, IP Extension, Ward Vinod Nagar Shahdara South Zone Delhi, New Delhi, India, 110092
